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Privacy Policy

JMV Solutions collects a small amount of data from our customers. This is provided by the customer when providing contact details, making an enquiry, asking for a quote or placing an order – this data can include (but is not limited to):

Business name
Business address
Personal name
Email address
Phone number
Social Media profile
We are responsible with your data and never share it with anyone.

This data is held by third party services and any data downloaded from these services is stored on an encrypted, password protected and secure device with single user access.

As soon as this data has been used, it is safely and securely removed from the device.

Our third party data services are listed in Third party data services at the bottom of this page. You can visit their websites for information on how they collect, use and store your data.

Additionally we collect usage data from our website, social media profiles and mailing list using Google Analytics and the Facebook Pixel.


How we use this data

JMV Solutions will use your data to provide products or services requested and maintain accurate records.

From time to time, we may send digital or physical marketing material (in the form of emails and leaflets etc…) to you and we do so as we believe that this is in our legitimate company interest as well as your legitimate interest.

Our marketing material will be educational i.e. provide you with information about events and new & existing products/services.

You can opt out of our marketing at any time and instructions for doing so will be clearly displayed on all material received.


Who we share your data with

No one. Ever.
Storage of personal data
We will store your personal data for the following periods.

Mailing list data

Until you unsubscribe from our mailing list.
Until you request that your data is removed or changed.
Until your email address no longer works.
Customer management data

Until you request that your data is removed or changed.
Until your email address no longer works.
This is to maintain our contact with you to give you information about JMV Solutions.

Data breach

All accounts containing your data are secured with a random character password and, where available, two factor or biometric authentication.

In the case that a data breach from these accounts or company devices occur, we will contact all users who are affected by email. Following an initial notification, we will send a follow up a week later. Given that we do not collect highly sensitive information, any effect on end users should be minimal.

Our third party data services are listed in Third party data services at the end of this document. You can visit their websites for information on how they will handle a data breach.

Changes to this privacy policy

We reserve the right to amend this privacy statement in the future.

Any changes we make to this privacy policy will be posted on this page of our website and, if appropriate, notified to you by email.

Nominated data manager

If you have any questions about our policy, you can contact our data manager as follows:

Email: help@jmv-solutions.co.uk
Address: Data Officer, Unit 17 Samara Business Park, Heathfield Industrial Estate, Newton Abbot, TQ12 6TR

Third party data services

Google Analytics
https://support.google.com/analytics/answer/9019185?hl=en#zippy=%2Cin-this-article

Facebook Pixel
https://en-gb.facebook.com/business/gdpr

Hotjar
https://help.hotjar.com/hc/en-us/articles/360009206234-General-Data-Protection-Regulation-GDPR-

HaloPSA
https://halopsa.com/privacy-policy/


Policy updated
Last updated: 28/05/2021

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